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Word for Mac Help - Word for Mac
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Get started with Office Education. Install Office updates.
Share Office Home with up to five people. At this point, you might have to look for a backup of the document, or re-create the document. Skip to main content.
Download and install the update
Additionally, you may have to use the Force Quit command to exit the program. Step 1: To do this, follow these steps: On the Go menu, click Home. Open Documents. Open Microsoft User Data. Open the Office Autorecovery folder. Note You do not have to delete files in this folder. You can copy or move these files to the desktop.
Test the application. If the issue continues to occur, go to the next step.
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Step 2: Download and install the latest update Download and install the latest Word update, depending on your version of the program. To download the latest update, see the following Microsoft Knowledge Base article: Step 3: Step 4: Exit all Microsoft Office for Mac programs.
Troubleshooting damaged documents in Word for Mac
Open Preferences. Look for a file that is named com. Start Word, and check whether the problem still occurs. If the problem still occurs, exit Microsoft Word, and then restore the com.
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Then, go to the next step. If the problem seems to be resolved, you can move the file to the trash. Note If you do not locate the file, the program is using the default preferences. Open Microsoft.
Locate the file that is named com. If the problem still occurs, exit Word, and then restore the com. Open Application Support , and then open Microsoft. Open Office , and then open User Templates. Locate the file that is named Normal , and move the file to the desktop. If the problem seems to be resolved, you can move the Normal file to the trash. Step 5: Try in Safe Mode Try to open the file in Safe mode. For the steps to do this, see the following Microsoft Knowledge Base article: Step 6: For more information, see the following Microsoft Knowledge Base article: Last Updated: Did this solve your problem?
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